Return and Refund Policies

How to buy in our online store?

  1. Add the products you want to your cart.
  2. Access the cart from the top right corner.
  3. Select “Complete purchase” .
  4. Log in to your account or complete your information.
  5. Accept the terms and conditions.
  6. Select “Pay” .
  7. Choose your available payment method.
  8. Fill in the information and follow the instructions.
  9. You will receive a confirmation email.

Delivery costs (approx. 1 kilo)

Zone 1 – S/ 10.00
Barranco, Miraflores, San Isidro, Surquillo.

Zone 2 – S/ 15.00
Breña, Jesús María, La Victoria, Lince, Magdalena Del Mar, Pueblo Libre, San Borja, San Luis, San Miguel, Santiago De Surco.

Zone 3 – S/ 20.00
Ate, Cercado de Lima, Chorrillos, El Agustino, La Molina.

Zone 4 – S/ 25.00
Ancon, Callao, Carabayllo, Chaclacayo, Cieneguilla, Comas, Independencia, Los Olivos, Lurin, Pachacamac, Puente Piedra, Pucusana, Punta Hermosa, Punta Negra, San Bartolo, San Juan de Lurigancho, San Juan de Miraflores, San Martin de Porres, Santa Anita, Villa Maria del Triunfo, Villa el Salvador, Provinces.

Delivery time

  • Express Delivery: 24 to 48 business hours.
  • Shipping to Provinces: 3 to 5 business days.
  • Free Delivery: Minimum order S/ 150. Delivery within a maximum of 4 business days.
    Valid in: Miraflores, San Isidro, Barranco, Surquillo, Lince, Jesús María, Santiago De Surco, Magdalena Del Mar, San Borja, San Luis, San Miguel, Pueblo Libre, La Victoria, Breña, La Molina, Chorrillos, Ate, Cercado, Agustino.

Delivery schedule
Monday to Friday: 11:00 am to 5:30 pm.
Saturdays: 11:00 am to 2:00 pm.
(The time shown is approximate. Our team will contact you on the day of delivery.)

Do you want a specific time?
Write to us at 995711235 .

Grades

  • No exchanges or returns are accepted on products from the Outlet section.
  • We will keep you informed of the status of your order via WhatsApp.
  • Changes can be made within 7 days of receiving the purchase.
  • All our products come with a warranty.
  • Stock may be subject to change.
  • The receipt or invoice will arrive at the number registered in the order.